about us: clients & case studies

Our clients

Our clients range from SMEs to the FTSE 100 in both the private and public sectors. They include Avon Cosmetics, Betfair, the Economist, Getty Images, MTV, the Ministry of Defence, Motability Operations, Nectar, Regus, Reynolds Porter Chamberlain LLP, Royal Bank of Scotland (RBS), Smith & Nephew, Vanco plc and Westminster NHS Primary Care Trust to name just a few. We also have a very strong presence in the legal sector.

What do our clients say about us? Click on the links below to find out more.

Big Communications
"We were looking for a provider that understood the dynamic of our people and could provide a cutting edge relevant solution. This, we got in spades from thomsons online benefits and the feedback from staff since the launch has been very positive."

Complinet
"All the feedback we have had from employees has been extremely positive. As an HR team it has reduced if not eliminated our administration and the number of queries we receive from staff about benefits. This enables us to manage our time much more effectively and to concentrate on adding value to the business".

Clearstream (part of Deutsche Borse Group)
"Thomsons Online Benefits really broke through the pensions fog for a lot of our staff - their dedicated, knowledgeable and thoroughly approachable team presented the new scheme in plain English and staff have been especially pleased with the personalised one-to-one follow-up that backs their user-friendly online platform. Thanks to their effective communication, for the first time our employees are thinking about their pension and valuing it for the important employee benefit that it is."

Cundall Johnson & Partners LLP
"We chose Thomsons Online Benefits because they simplified the implementation of flexible benefits and understood what we were trying to achieve within a very tight timeline.  Our consultant showed us that our flex scheme didn't have to be complicated to make a difference and it was this feature that truly differentiated thomsons from the other flex providers we spoke to."

Elan Computing (part of Manpower Inc)
"When embarking on this project, we were looking for a partner who could manage the whole process, from the consulting through to the implementation and technology. We found this in droves with Thomsons Online Benefits who have provided an expert delivery from start to finish."

Flagship Training
"We conducted a thorough review of the entire flexible benefits market before appointing Thomsons Online Benefits. We considered that they were the supplier best able to provide all the services we needed to implement the project from start to finish and whose technology solution “Perquisite" was well proven amongst a blue chip client base."

Getty Images
"We're delighted Getty Images' MyChoice programme has been recognised at this year's Awards. It is testament to our truly comprehensive package, devised with the expertise of Thomsons Online Benefits, which has undoubtedly provided our employees with greater confidence, flexibility and peace of mind."

Loyalty Management Group (Nectar)
"We wanted to find a provider who excelled in both consultancy and technology to ensure that our flex implementation was a painless process. Importantly they also needed to understand and fit with our business. For us, Thomsons Online Benefits ticked all these boxes."

Ministry of Defence (MOD)
“The Armed Forces' Benefits Calculator is an exciting and innovative project which I am confident will show all who use it just how competitive the remuneration package our personnel receive is.”

Motability Operations
"We went through a thorough process of identifying our needs based on the provision of strategic advice, sourcing of providers and a technology or flex solution.  Thomsons Online Benefits were able to offer the best holistic solution for our business."

Rok
“I wanted a firm that could do everything in terms of the study and that had the [flexible benefits] technology which was proven to deliver. We were also looking for assistance with focus groups so that we could find out what people wanted.”

Royal Bank of Scotland (RBS)
"We have found that giving choice does increase satisfaction with the package, and this leads to higher engagement."

Smith & Nephew plc
"Following a tender process, we selected Thomsons Online Benefits on the basis on the quality of their team. After initially appointing them just to implement a flexible benefits, we are so pleased with the results that we are now extending the project parameters to move more of our benefits online."

Vanco plc
"We contacted a number of benefits consultants but, with the notable exception of Thomsons Online Benefits we were told that what we wanted to achieve was not possible in our preferred timescale and budget. We were impressed by their understanding and confidence and that we would be working globally with one party for the benefit advice, communication, software and ongoing administration."

VT Group
“We are very happy with the greater level of administrative capability this technology has enabled us to achieve. It has been very well received by our employees and we look forward to progressing our total reward offering with Thomsons Online Benefits.”

Westminster Primary Care Trust (NHS)
"Staff were saying they didn't know what they were entitled to, or how much their whole remuneration package was worth. Now they can look online at a breakdown of their package, including salary, London weighting and add-ons such as how much the PCT spends on their training and development, annual leave and pension.  This adds up to thousands of pounds more than their base salary and staff have a better idea of the true cost of the Trust's investment in them."

Wiggin LLP
"We selected Thomsons Online Benefits as our partner in this project because of the depth of their experience and knowledge in the flexible benefits arena. Their ability to provide a combination of both consultancy and technology meant we could rely on them to guide us through the entire process."

Case Studies
To request copies of case studies please contact us.