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Implementation Consultant
Job Role:
• Configuration of the in-house Perquisite™ software platform to defined client requirements
• Hands-on project management of all aspects of a client implementation using a pre-defined delivery process as a guide
• Working as part of a wider team with Sales Consultants, Product Development & Customer Services teams to ensure that Implementation is delivered to a high quality and to client satisfaction
Essential Skills:
Client Management
• Proven experience in a hands-on client delivery role including identifying risks & issues, setting expectations, relationship building, managing scope & sign-off and progress reporting
• Proven experience of being the key contact for external clients during the delivery of IT projects
• Significant experience of client requirement definition using workshops & documentation
• Excellent communication skills: both written and spoken
Technical
• Significant experience of product configuration or IT systems development
• Understanding of Unit and User Acceptance Testing
• MS Excel for data analysis
Project Management
• Understanding and experience of delivery methodologies
• Experience of creation of project plans & managing delivery to deadlines against this plan including prioritisation of tasks & dependencies
• Ability to work with minimal supervision on multiple projects at one time
General
• Experience or desire to work in a small, growing company
• Minimum 2:1 degree or equivalent in any discipline, although technical degree prefered
Preferred Skills:
• Knowledge of benefits market, e.g. Pension, Group Risk, Medical products
• Basic MS Project
Salary & Package:
Salary dependent on experience. Access to fully flexible benefits package including:
• Option to purchase/sell holiday from core annual leave entitlement
• Matched employer pension
• Core Private Medical Cover & Dental Cover for employee with option to purchase additional cover for family members.
• Life Assurance & Critical Illness Cover
• Employee Assistance Programme
Company Background:
thomsons online benefits was established in 2000 with the stated aim of delivering new, cutting edge employee benefit solutions. We are the company that has set the benefits industry free, with our award winning combination of traditional consultancy and the leading web technology “Perquisite™”.
Flexibility is key to our success. Clients are free to use all or pick elements from our service offering. Whether they are implementing new benefits, moving to flexible benefits, reviewing their pension scheme, or just looking for a technology solution.
We are truly independent and our reputation for professionalism, innovative solutions and exemplary service justify our recognised position as one of the leading technology and employee benefit consultancy providers in the UK.
Our service is delivered by an enthusiastic team of professionals whose efforts have been rewarded with a range of awards.
Based in Victoria, thomsons online benefits offers a challenging and fun environment in which to work and this role will allow the right candidate to develop skills in client delivery & product implementation.
www.thomsonsonlinebenefits.com
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